All our Sex dolls will be sent for free with discreet and anonymous packaging.
Each order will arrive in a box without any reference to the content, we know how important privacy and protection from prying eyes is.
The package will arrive in your hands well sealed to better preserve the contents.
Shipping is free, taxes included.
In which cases can I request a refund for my realistic sex doll?
Refunds are allowed in rare cases of error on our part or if the product arrives at your home severely damaged.
To get a refund, just report the problems you encountered plus the photographic evidence by sending everything through our "contact us" page.
We will evaluate the problem and we will apply the refund of the damage received.
Note: We do not take any responsibility if the product is damaged during removal from the box or during use.
Note: Our boxes are equipped with tamper-evident seals, if at the time of delivery you notice anomalies in the package, please report them immediately to the courier.
Returns
Due to the intimate nature of our products, returns are not allowed.
Every sale is final and therefore please be sure of your purchase.
Order cancellation
You can cancel your order by sending an email to contact@passion4dolls.com.
If the production of your sex doll has not yet started, the order can be canceled and you can receive a refund decreased by 20% due to the cancellation costs.
If production is already in progress, the order can no longer be canceled.
Where do you ship from?
All products are shipped from manufacturers directly from China, for this reason the shipping times are indicative and flexible.
Where do you ship to?
We ship worldwide.
Our prices include customs duties and taxes for the United States and Europe.
If you order from a different country, depending on the laws of your country, you may be subject to import duties and taxes on your purchase.
But don't worry, if you have any doubts feel free to contact us.
To find out more, read the complete guide on international shipments of sex dolls
Which couriers do you ship with?
We ship through express couriers such as:
- Fedex
- DHL
- Ups
Delivery time
Shipments to the United States will take 10 to 20 business days.
As for shipments to Europe, it will take 15 to 30 working days.
As soon as your package is shipped, we will send you the tracking code to keep track of your shipment.
Note: In January and February shipping times vary due to Chinese holidays.
To find out more, read the complete guide on international shipments of sex dolls
How long does it take to build my sex doll?
Once payment is received, we will start building the realistic doll according to your choices.
Production times can vary from 3 to 8 working days for Tpe dolls. 15 to 20 working days for silicone dolls.
These times depend on the type of sex doll chosen and the manufacturer..
Confirm order
When you have placed the order and confirmed it by e-mail, we will start processing it.
If we encounter problems of any nature with your order, we will contact you by e-mail.
Guide to Orders and Shipments
All our Sex dolls will be sent for free with discreet and anonymous packaging.
Each order will arrive in a box without any reference to the content, we know how important privacy and protection from prying eyes is.
The package will arrive in your hands well sealed to better preserve the contents.
Shipping is free, taxes included.
To find out more, read the complete guide on international shipments of sex dolls
